💡 GENERAL QUESTIONS

What is Gelvion?
Gelvion is an online learning platform offering courses in foreign languages, IT, marketing, design, business, and personal development. We make education accessible, modern, and inspiring.

How does learning at Gelvion work?
All classes are held online — you can study at any time that fits your schedule, either one-on-one with a tutor or in small groups.

Do I need to install any special software?
No, all lessons take place directly on our platform, which is accessible from any device.

Are there any age restrictions?
No. Our students include teenagers, university students, professionals, and adults of all ages.

Can I start as a complete beginner?
Absolutely. Most of our programs are suitable for beginners — we’ll guide you step by step to reach your goals.

What study areas does Gelvion offer?
We offer programs in languages, IT, marketing, design, business management, and personal development.

Do I receive a certificate after completing a course?
Yes, every student receives an official Gelvion Certificate upon successful completion.

How can I choose the right course?
You can book a free consultation or a trial lesson to find the course that best fits your goals and level.

Can I study from another country?
Yes, our platform is 100% online — you can study from anywhere in the world.

What makes Gelvion different from other online schools?
We combine a human-centered approach, personalized learning paths, and modern technology to make education engaging, inspiring, and result-driven.

💬 TEACHERS & PROGRAMS

Who are the instructors at Gelvion?
Our teachers are experienced professionals, native speakers, and active experts in their fields.

Can I choose my instructor?
Yes, you can select a tutor based on their profile, experience, and introduction video.

How is the learning program designed?
Each program is personalized according to your level, goals, and pace of learning.

How long does a course last?
Course length varies by program — on average, from one to three months.

Can I modify my program during the course?
Yes, you can adjust your goals and learning plan together with your instructor.

Are the materials interactive?
Yes, our programs include video lessons, online tools, practical exercises, and projects.

Can I take more than one course at a time?
Yes, you can combine, for example, a language course and an IT program.

How can I track my progress?
You’ll complete regular assessments and receive detailed feedback from your teacher.

Can I study individually?
Yes, most courses offer a personalized one-on-one format.

Do you offer corporate training?
Yes, Gelvion provides tailored corporate programs in languages and IT for companies of any size.

💻 TECHNICAL QUESTIONS

What devices can I use for learning?
You can study using a laptop, tablet, or smartphone — all you need is a stable internet connection.

Do I need Zoom or other apps?
No, lessons take place directly on the Gelvion platform.

What if I miss a class?
You can watch the class recording or reschedule your lesson in advance.

Is technical support available?
Yes, our support team is available 24/7 to help with any technical issues.

Is offline learning available?
No, Gelvion is fully online to make education flexible and accessible worldwide.

What internet speed is required?
We recommend a stable connection of at least 5 Mbps.

Is there a mobile version of the platform?
Yes, the platform is optimized for both mobile and tablet use.

How often are materials updated?
Course materials are updated monthly to match the latest trends.

Can I download course materials?
Yes, many resources are available for download after each lesson.

Are there quizzes and progress tests?
Yes, they’re integrated into each course to help you measure improvement.

💰 PAYMENTS & CERTIFICATES

How can I pay for a course?
You can pay by credit card, PayPal, or direct bank transfer.

Is installment payment available?
Yes, most programs support flexible payment options.

Do you offer discounts or promotions?
Yes, Gelvion regularly provides special offers and seasonal discounts.

When will my course start after payment?
You’ll get access immediately after your payment is processed.

Can I get a refund if I change my mind?
Yes, refunds are available within 14 days after the course starts.

Will I receive a certificate?
Yes, all students receive a digital certificate upon completion.

Are your certificates recognized by employers?
Yes, Gelvion Certificates are valued by global companies and startups.

Can I get a printed version of my certificate?
Yes, we can send you a printed certificate upon request.

Do you provide official proof of completion for employers?
Yes, we can issue a formal confirmation of your training upon request.

What if my payment fails?
Contact our support team — we’ll help resolve the issue quickly.

🌍 PROGRESS, MOTIVATION & RESULTS

How can I track my learning results?
Your personal dashboard shows progress stats, test results, and completed milestones.

Do you provide personal mentors or motivation support?
Yes, every student has a mentor to help maintain motivation and consistency.

Can I continue to the next level after finishing a course?
Yes, we’ll recommend a follow-up course tailored to your progress.

Do you help with job placement after IT courses?
Yes, we offer career consultations, portfolio reviews, and job search assistance.

What if I don’t have a technical background?
No worries — our IT programs start from the basics with clear explanations and hands-on practice.

How much time per week do I need to study?
We recommend 3–5 hours per week, but you can choose your own pace.

Can I study in the evenings or on weekends?
Yes, our flexible schedule allows you to study whenever it’s convenient.

Is there a free trial lesson?
Yes, we offer a free introductory class before enrollment.

Do you provide career support?
Yes, we help students write resumes, prepare for interviews, and find their first projects.

Why should I choose Gelvion?
Because Gelvion combines quality, inspiration, and real results. Here, you don’t just study — you grow.

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